Frequently Asked Questions

Everything you need to know about your Feals experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Exchanges are always free, while returns for a refund incur a small restocking fee.

How do I find my perfect fit?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.

What materials do you use in your clothing?

At Feals, we prioritize premium, sustainable fabrics including organic cotton, recycled polyester, and Tencel to ensure both durability and a reduced environmental footprint.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.