Returns & Exchanges
At Feals, we want you to feel as good as you look. If your purchase isn't quite right, we offer a seamless 30-day return and exchange policy to ensure your wardrobe is nothing short of perfect.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, a prepaid shipping label will be sent to your email. Simply print it out and attach it to your original packaging.
Drop Off the Package
Take your package to any authorized carrier drop-off location. Ensure all original tags are attached and the items are in unworn condition.
Receive Your Refund
After our warehouse receives and inspects your items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing